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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Myles Villoria

December 21, 2025

5  out of  5
rating by Myles Villoria
"We have had an amazing experience with Bill and his team! We suffered a house fire in the wee hours of the morning of November 29th. After the fire was contained and all the dust settled, it was 4AM and I was walking through the house to salvage what I could. I decided to give Bill a call at first light and before I knew it, he personally visited me with genuine concern. He asked what he could do for us and offered many recommendations on next steps. It's rewarding to find an agent that truly cares about his customers. Thank you!"
We responded:
"Thank you, Myles, for your kind words. We are honored to have been able to support you during such a difficult time. Bill and the team strive to provide genuine care and assistance to all our clients, and your feedback reaffirms our commitment. We're glad to hear you felt supported, and we wish you the best as you start to rebuild."
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E Reedy

December 17, 2025

5  out of  5
rating by E Reedy
"This Agency is awesome! Thank you so much Nichole Degraaff for the outstanding service you provided. It was very helpful, informative, and I highly recommend them to anyone"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Nichole and our team. Providing helpful and informative service is our goal, and your recommendation means a lot to us. We appreciate your support and look forward to serving you again in the future."
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michael M

December 10, 2025

5  out of  5
rating by michael M
"Alyssa was very helpful and patiently answered my questions. Thanks for all the help! Michael"
We responded:
"Thank you for your kind words, Michael! We're thrilled to hear that Alyssa provided you with excellent service. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!"
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Irell Geter

December 9, 2025

5  out of  5
rating by Irell Geter
"Alyssa does a great job explaining everything."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that Alyssa was able to provide clear explanations. Your satisfaction is our top priority, and we appreciate your support."
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Deb Houck

December 2, 2025

5  out of  5
rating by Deb Houck
"Nicole, who is our team member contact, is always patient, engaging and empathetic. Nicole is a standout to us because of her knowledge, promptness and courteous approach for all of our concerns and insurance needs. Bill Leppo and his team are exceptional. Thank you for all you do for us! Deb & Phil Houck"
We responded:
"Thank you for your kind words! We are thrilled to hear that Nicole, Bill Leppo, and the team have made such a positive impact on your experience with us. Your appreciation of their dedication and support truly means a lot. We look forward to continuing to serve you!"
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James R

November 27, 2025

5  out of  5
rating by James R
"Bill's office and staff have always taken care of me from the beginning. The staff is always friendly and informative as well as professional. I'd highly recommend giving this office a call for any of your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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David Hazelton

November 19, 2025

5  out of  5
rating by David Hazelton
"My experience with this team has been great, especially with Alyssa. She has been my go to for the past year or so and everytime I reach out she has responded promptly with all the information I requested or needed. Very happy with the level of service she and the rest of the team provide."
We responded:
"Thank you so much for your kind words, David! We're thrilled to hear that Alyssa and the team have been able to provide you with prompt and helpful service. Your satisfaction is our top priority, and we appreciate your continued support. We're looking forward to serving you again in the future!"
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Charlotte

November 17, 2025

5  out of  5
rating by Charlotte
"Having a dependable local agent is crucial especially when you have multiple policies. Karrie is hands down the best! She answers ALL of my questions and I always have way too many. She always has the answers I'm looking for and goes above and beyond every single time I call or email. Highly recommend Bill and Karrie."
We responded:
"Charlotte. Thank you so much for taking the time to share your positive feedback. I'm so fortunate to have Karrie on the team. She is an incredible asset. Thanks again for your support of our local agency. Have a blessed day!"
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Antonio Cano

September 24, 2025

5  out of  5
rating by Antonio Cano
"I do highly appreciate the kind and professional support from Alyssa Marquez (Account Mgr.), today she helped me to take an educated action with my home and auto insurance. Her expertise and patience with me was fantastic as she explained the insurance process in details. I do highly value her support. Thank you very much!👍😊"
We responded:
"Thank you for your wonderful feedback, Antonio! We're thrilled to hear about your positive experience with Alyssa Marquez. Her dedication to providing clear and thorough assistance is truly valued. Your satisfaction means a lot to us, and we appreciate your trust in our services. Thank you for choosing us for your insurance needs!"
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Minette Cordery

August 22, 2025

5  out of  5
rating by Minette Cordery
"Our agent, Bill Leppo, was fantastic in helping us through the process of filing for roof damage after a storm hit our area. His patience, customer service, and diligence in making sure that our needs were met during this process went above and beyond all expectations. If you’re looking for superior customer service and an agent that truly cares about his customers, Bill Leppo is top of the list. Highly recommend."
We responded:
"Wow! Thank you for your very kind words. It makes my day to hear that we are making a difference. Thank you for your trust in our agency and being a loyal customer. If you ever have any questions or need assistance, we’re here to help!"
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Lynda Combs

August 7, 2025

4  out of  5
rating by Lynda Combs
"So you are keeping Banker's Hour's Now!! Closing at 5 Now !"
We responded:
"Lynda we appreciate your review. Our normal business hours are 8:30 to 5pm Monday through Friday and by appointment after those normal business hours. However, we do have a 24 hour service that enables our customers to contact a State Farm associate no matter the time or day. Simply contact my office at any time and you will be provided an opportunity to either be contacted to our after hours team or you can leave a message. "Jake from State Farm" is available to assist. He can process payments, make changes to your policy, or take a claim. With my agency you get options like call in, click in, or come in. We strive to be there in your time of need. Thanks again for your feedback. We look forward to serving you. "
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April Grady

September 28, 2024

5  out of  5
rating by April Grady
"I relocated to Georgia and I transferred my insurance to Mr Bill location, Him and his team has been nothing but wonderful. And I love when I go to the office how the staff greets you with a smile. That says a lot all by itself. So you know the service will be amazing."
We responded:
"Smiles are always wonderful. Thank you so much for taking the time to share your experiences. Welcome to Georgia and know that we are here to help along the way… Welcome to the neighborhood Your Good Neighbor. Bill "
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Jordan Martin

July 11, 2024

5  out of  5
rating by Jordan Martin
"Bill and his team are absolutely wonderful. I can not say enough wonderful things about them. Anytime I've needed their assistance with insurance they have never made me feel like I was just another customer, always made me feel like a priority and that I mattered."
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Tracy Stowell

June 14, 2024

5  out of  5
rating by Tracy Stowell
"Bill Leppo and his team are the best! They are quick to respond and always looking for ways to help their customers save money while maintaining maximum coverage. I have never met such a wonderful State Farm agency!"
We responded:
"Tracy. You are too kind! We love helping others. It's a blessing that keeps on giving. Thanks again! You Rock! "
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Val Almanza

January 22, 2024

5  out of  5
rating by Val Almanza
"Megan is the absolute best! She is so quick to respond and so friendly. Can't recommend her enough!"
We responded:
"Val. Thank you so very much for taking time to recognize Megan. She is such an amazing asset to our team. "
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Dan Pagano

December 17, 2022

5  out of  5
rating by Dan Pagano
"Been with bill and team many years. Good crew"
We responded:
"Thanks Dan! This means the world to us! "
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Roger Hayes

February 28, 2022

5  out of  5
rating by Roger Hayes
"Customer service at its finest!"
We responded:
"What great compliment! Thanks Roger for allowing us an opportunity to serve. It's clients like you that make our job so rewarding. Know that we are here to help."
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ernie nevarez

November 25, 2020

5  out of  5
rating by ernie nevarez
"The was great in helping get my home repair"
We responded:
"It was our pleasure assisting you. Know that we are here to help along the way."
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Diamond F. Leatherwood

November 9, 2020

5  out of  5
rating by Diamond F. Leatherwood
"What a great experience! We are so excited for our new driver! ❤ Thank you!"
We responded:
"What an exciting day with you and your family. You truly made my day seeing the expression of joy as she walked out to see her pretty new truck. You guys are awesome!"
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A. Scott Jr.

July 12, 2020

5  out of  5
rating by A. Scott Jr.
"Great experience. Bill and his staff are very knowledgeable about the stuff that you need. I'd definitely recommend them if you need any type of insurance."
We responded:
"Love it! Thanks for taking the time to share your positive review. Let's be real...insurance is kinda boring, but the people make it real. Thanks again for sharing your thoughts. It matters more to me than you'll ever know. Make it an awesome day!"
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Kristyn Brooks

June 10, 2020

5  out of  5
rating by Kristyn Brooks
"Kayla was super super helpful!! Highly recommend to everyone I know 😄"
We responded:
"Kayla is pretty awesome. She has a HUGE heart and truly cares about people."
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Ethan Hand

June 10, 2020

5  out of  5
rating by Ethan Hand
"They are a really hard working team! I had the most professional experience with Kayla chapmen! Great job!"
We responded:
"Thank you Ethan! Professionalism and hard work equal happy clients. Glad to hear we did a great job!"
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Walter Wilkins

May 29, 2020

5  out of  5
rating by Walter Wilkins
"Thanks for the help with what i needed. Great group of people."
We responded:
"The heart of any great business are the people. I am very blessed to have some of the best...not only are they true professionals but they genuinely care about others. Thanks Walter for making my day."
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Empress Pixie

May 28, 2020

5  out of  5
rating by Empress Pixie
"This is a great insurance agency. The staff is very friendly and they know their stuff when it comes to insurance. They make sure you get exactly what you need a price that fits for you. I wouldn't trust any one else with my son's life insurance policy."
We responded:
"Shemeca. I can't think of any higher compliment. Your trust is not taken for granted. Thanks again for your business and we look forward to serving you and your family for years to come."
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Hannah Williams

May 28, 2020

5  out of  5
rating by Hannah Williams
"The team is amazing and super hard working"
We responded:
"Hannah! Thanks for very kind words. I do have an amazing team."